Our Core Delivery Values

Customer Satisfaction Obsession


Our delivery methodology and processes are focused on achieving the highest Solution Quality, Business Impact and Customer Satisfaction.  All of our delivery engagements are backed by a dedicated delivery organization including dedicated account management, program and project management and experienced delivery resources.  All of whom are driven and measured by quality and customer satisfaction KPI’s.

Comprehensive documentation of all deliverables in proprietary customer-friendly formats is a crucial part of our engagement methodology ensuring that you have a complete record of the solutions delivered that are both meaningful and understandable to your organization.


Speed of Delivery


Streamlined delivery processes ensure rapid deployment of the selected services and solutions so that you can achieve the greatest value from your technology investment as quickly as possible.  By deploying resources who possess multi-domain skill sets on our engineering and delivery teams we are able to take advantage of allows for resource flex and overlap providing delivery efficiencies in both project time and cost.


Process Optimization


Wherever practical, we take advantage of automation and orchestration tools to optimize solution delivery.  Coupled with the application of best demonstrated deployment and configuration practices we avoid the potential implementation pitfalls which lead to delays in deployment and adoption of technology.

Additional delivery optimization is achieved through the application of proprietary accelerators, enhanced methods and tactics developed by Stratus engineers through years of hands on real world deployment of these complex technology platforms.


Mentored Deployment Focus


The key differentiation in our approach to advanced technology delivery is a focus on mentored deployment and training as an integral part of every engagement. Through a combination of practical hands-on mentoring and demonstration as well as tactical formal training, our delivery teams ensure that there is an appreciation and thorough understanding of the technology being deployed within your environment.


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